Data Protection & Your Rights

Dinovix Ltd respects your rights over the personal data we hold about you. This page explains those rights and how to use them. It complements our Privacy Policy.

Subject to applicable law, you have the right to:

• Access — obtain a copy of the personal data we hold about you;
• Rectification — have inaccurate or incomplete data corrected;
• Erasure — ask us to delete your data and your account;
• Restriction — ask us to limit how we process your data;
• Objection — object to processing based on our legitimate interests;
• Portability — receive your data in a structured, commonly used format;
• Withdraw consent — where processing relies on consent, withdraw it at any time without affecting prior processing.

Access and portability, and erasure of your own account, are self-service: sign in, go to Settings → Account, and use "Export my data" or "Delete my account". Export gives you everything we hold about you as a single file. Deletion is immediate for your profile, eligibility inputs and workspace, and removes your ability to sign in; records we must keep for longer — chiefly payment and transaction history — are described in our Privacy Policy.

For rectification, restriction, objection, withdrawing consent, or anything the self-service tools do not cover, send your request to privacy@fursa.space from the email address on your account. We may need to verify your identity before acting, to protect your data from someone impersonating you. We do not charge for reasonable requests.

We aim to respond to a request made by email within 30 days. If a request is complex we may extend this and will tell you why.

Fursa produces an eligibility score and cost estimate automatically from the answers you provide. This is decision-support, not an automated decision that has legal effect on you: no visa, permit or admission is granted or refused by Fursa. The score is indicative, its inputs are the details you enter, and you can see and change those inputs at any time. The final decision on any application always rests with the relevant authority.

If you are unhappy with how we have handled your data, please contact us first so we can put it right. You may also lodge a complaint with the competent data-protection authority in your jurisdiction — in Cameroon, the National Agency for Information and Communication Technologies (ANTIC); in the United Kingdom, the Information Commissioner's Office (ICO); in an EU member state, your national data protection authority.

Although Fursa is operated under the law of Cameroon, if you access it from the European Union or the United Kingdom we honour the equivalent rights afforded to you under the GDPR and UK GDPR — including the self-service export and deletion described above — and you may complain to the ICO (UK) or your national supervisory authority (EU) at any time.

For any data-protection matter, contact privacy@fursa.space.